Welcome to Pizzaiolo ("Company", "we", "our", "us")! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at pizzaiolo.ca (the "Site") and our mobile application (the "App"), operated by Pizzaiolo, as well as any services offered through the Site or App (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Services.
Please read these Terms carefully before using our Services. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms.
To use our Services, you must be at least 16 years of age. By using our Services, you represent and warrant that you meet this requirement. If you are under 18 years old, you must have your parent or legal guardian's permission to use our Services.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Services.
You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You agree not to engage in any of the following prohibited activities:
You may place orders for our products through the Services. All orders are subject to acceptance and availability. We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.
All prices shown on our Services are in Canadian dollars (CAD) and do not include applicable taxes unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
Payment must be made at the time of placing your order. We accept various payment methods as indicated on our Services. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true and accurate.
We offer delivery within designated areas around our store locations. Delivery times are estimates and not guaranteed. Delivery may be affected by factors outside our control, such as weather conditions, traffic, or high order volumes.
You are responsible for providing accurate delivery information. If we cannot deliver to the address provided, we may cancel the order or charge a re-delivery fee.
Delivery is available within a 5 km radius of each Pizzaiolo location. Delivery fees and minimum order requirements vary by location. Enter your postal code on our ordering page to check if we deliver to your area.
We strive to display our products and their colors as accurately as possible. However, we cannot guarantee that your computer or mobile device's display accurately reflects the actual appearance of the products.
Product descriptions, nutritional information, and allergen information are provided for informational purposes only. While we make reasonable efforts to ensure the accuracy of this information, we do not guarantee that it is error-free, complete, or current.
While we offer options for various dietary preferences, our kitchens handle common allergens, and cross-contamination may occur. If you have severe allergies or specific dietary requirements, please contact us directly before placing an order.
For gluten-sensitive options, please note that while we take precautions, our kitchens are not fully gluten-free environments, so trace amounts may be present.
The Services and their original content, features, and functionality are and will remain the exclusive property of Pizzaiolo and its licensors. The Services are protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pizzaiolo.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
Our Services may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material. By providing User Content to our Services, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through our Services.
You represent and warrant that:
We reserve the right to remove any content that, in our judgment, does not comply with these Terms or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any delay or failure in removing such content.
Our Services may contain links to third-party websites or services that are not owned or controlled by Pizzaiolo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Pizzaiolo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
In no event shall Pizzaiolo, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
To the maximum extent permitted by applicable law, in no event shall the total liability of Pizzaiolo and its affiliates for all damages, losses, or causes of action exceed the amount you have paid to Pizzaiolo in the last six (6) months, or, if greater, one hundred dollars ($100).
Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Pizzaiolo, its subsidiaries, affiliates, and its licensors do not warrant that:
These Terms shall be governed and construed in accordance with the laws of Canada and the province of Ontario, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.
If you have any questions about these Terms, please contact us: